The eCenter Direct client portal software offers many advantages, including the ability to complete the new client intake application, register for training events, and respond to your economic impact and satisfaction surveys.  Providing services online can save you an enormous amount of time as the data is seamlessly integrated with Neoserra, while your clients will appreciate the convenience of 24/7 access. 

eCenter Direct can be easily customized, thus providing a consistent experience for your customers, making it look like an extension of your website, with your company logo and brand colors. It is tightly integrated with Neoserra and you’ll use Neoserra to control exactly what services and information are available to eCenter visitors. Similarly, the information submitted by visitors is captured in the Neoserra database, saving you the time and effort of rekeying data.

Clients no longer have to wait for regular business hours to register for training events or sign-up for services. You can offer your clients on-demand information so that they can find what they need, when they need it, including after-hours or on the weekends when your counselors aren’t available.